Privacy policy
Last updated 8 November 2026
This policy explains what personal data Animagine Solutions collects when you visit animagine.solutions or work with us, why we collect it, and what you can ask us to do with it.
Who we are
Animagine Solutions ([legal entity name], registration number [number], [registered address]) is the controller of your personal data. Email us at production@animagine.solutions with any question about this policy.
What we collect
- Project briefs. Your name, email, company, the kind of client you are, format, budget, project description and any links you send through the brief form.
- Calls. Your name, email and chosen time when you book a call, and notes we take during it.
- Emails and files. Anything you send us while we work together, including product photos and reference material.
- Analytics. If you accept analytics cookies, which pages you view, how you arrived and roughly where you are (country level). We don’t use this to identify you.
Why we use it
- To reply to your brief, prepare a proposal and run your project. The legal basis is taking steps at your request before entering into a contract, and then performing that contract.
- To keep business and tax records. The legal basis is our legal obligation.
- To understand how the site is used and improve it. The legal basis is your consent, which you can withdraw at any time in Cookie settings at the bottom of every page.
We don’t sell your data and we don’t use it to train generative models.
Who we share it with
Only with services we need to run the studio: website hosting, email, our CRM, call scheduling, video hosting and, if you consent, analytics. Each one processes data on our instructions under a data processing agreement. We share data with authorities only when the law requires it.
Transfers outside your country
Some of these services store data outside the European Economic Area. When they do, we rely on an adequacy decision or the European Commission’s standard contractual clauses.
How long we keep it
- Briefs that don’t become a project: up to 24 months, then deleted.
- Client project records: for as long as the law requires us to keep business records, usually up to 7 years.
- Analytics data: up to 26 months.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, restrict or object to how we use it, or send it to you in a portable format. You can withdraw consent at any time. To do any of this, email production@animagine.solutions; we reply within one month. You can also complain to your local data protection authority.
Cookies
The site works without cookies. Analytics cookies load only after you accept them, and your choice is saved in your browser. Change it at any time with Cookie settings in the footer.
Changes
If we change this policy, we’ll update the date at the top of this page. For significant changes, we’ll tell active clients by email.